Committee Bios

Over the next few weeks we will be releasing mini-bios from each of our committee members so you can get to know more about them.

Bryony Wellman – Commercial Manager, Vercity

How did you get into FM/Workplace Management?

Fell into it – I applied for a graduate management scheme with Cofely GDF SUZ (Now EQUANS), as I wanted to work with people – If I’m honest I had no idea what FM/Workplace was!

What’s your favourite quote?

“Talk to yourself, like someone you love”

and…

“Be afraid and do it anyway”

What is your go to motivational song?

Dream Catch Me – Newton Faulkner

Why did you join the EWL Committee?

Joining the committee allows me to share my huge passion for the industry and supporting others growth, whilst working with a fabulous group of people!

What do you see as the top trend in workplace/FM across the next 2 years?

• Sustainability – with the incorporation of Smart technology
• In the PFI world – Hand back – The first PFI’s are starting their hand back processes, and it’s a huge learning curve for the entire PFI world!

Tom Yardley – Area Operations Manager, Mitie

How did you get into FM/Workplace Management?

I started in Facilities management as an apprentice Electrician at teh age of 17!

What’s your favourite quote?

“Every battle is won or lost before it is ever fought”

What is your go to motivational song?

Literally any music gets me going!

Why did you join the EWL Committee?

I joined the EWL committee because I wanted to expand my horizons/network; and take on a new challenge outside of my normal day to day business.

What do you see as the top trend in workplace/FM across the next 2 years?

I see one of two themes emerging as a top trend in FM over the next 2 years. I am spreading my bets on sustainability and remote functionality.

Although the focus has very much been on battling a virus and keeping workspaces hygienic; I strongly believe there will be a large shift in the FM sector with organisations receiving more pressure to meet/exceed targets around sustainability. I feel we will see a lot of investment and competition around this, particularly competition in technology that will breed innovation and adaptation. Some ideas will become normal practice and adopted on a large scale, potentially even through legislation as well as best practice. Our challenge in FM is to compete successfully in this space and facilitate the change.

Condition based maintenance and the remote analysis of assets and environments – Cloud based computing is emerging in a big way and the potential for integration to data driven monitoring systems is endless. Condition based maintenance is already being adopted and is challenging the normal legislative guidance. Could we see a change in legislative practice to allow for condition-based maintenance?

If we do, this will almost certainly see our customers paying lower costs for their maintenance. Could this result in the FM industry seeing higher margins as a result and reinvesting those increased profits into technology for further innovation? Whatever happens, technology will be a part of our future and whether adoption comes in 2 years or 10, it will happen!

Terri Dale – Account Director, Wates FM

How did you get into FM/Workplace Management?

I started working in FM for a building services company, and with the support of some amazing mentors and incredible opportunities; I moved over to Wates FM in 2020 as an Account Director to oversee and lead a key account to deliver M&E services.

What’s your favourite quote?

“Great leaders don’t set out to be a leader…They set out to make a difference!”

What is your go to motivational song?

Mary J. Blige – Just Fine

Why did you join the EWL Committee?

I joined the emerging workplace leaders committee, as I want to make a difference and support young talent.

What do you see as the top trend in workplace/FM across the next 2 years?

ESG is gong to a huge trend, incorporating building optimisation and EMS (Embedded Moisture Sensor) tech. This will include occupancy monitoring, water consumption etc. Another area is Social Value, implementing initiatives will be huge with us all getting back to normal following the COVID-19 pandemic. I also think digital maintenance will become a hot topic from a cost saving point of view for clients.

Edward Wick – Co-Owner and Managing Director, Penguin FM

How did you get into FM/Workplace Management?

Whilst I was a university student I worked part time as a commercial window cleaner and when I was doing my masters I had more spare time so I spent my savings on a van and set up on my own, building up my portfolio of clients and doing sub-contracted work too. My career in FM then spiralled from there had discussion with my now business partner about starting an FM company given the more varied works I was taking on around maintaining property. Whilst in a hotel the opportunity arose with the manager to price up there FM contract as they were having real issues with their current provider. They became our first ever client and to this day still are. It was that opportunity that really opened up the door fully to the FM world.

What’s your favourite quote?

“And those who were seen dancing were thought to be insane by those who could not hear the music”

What is your go to motivational song?

Jimi Hendrix – All Along The Watch Tower

Why did you join the EWL Committee?

I decided to join the EWL to not only further my experience within the FM world through meeting other professional within the industry I may not normally do so but also to support and contribute to the next generation of professional entering our industry.

What do you see as the top trend in workplace/FM across the next 2 years?

Maintenance 5.0 & IOT

Charlotte Coles-Morris – Marketing & PR Manager, Atalian Servest UK and Ireland

How did you get into FM/Workplace Management?

During my last year of University, I struggled to find organisations or an industry that aligned to my values. I had always thought I had wanted to work in what you would consider a ‘glamorous’ industry like technology or fashion, but then I came across an FM provider, Atalian Serest, hiring for a Marketing Executive role.

I have to be honest; I wasn’t entirely sure what FM was at the time. But, the role sounded like it had been created for me, so I did my research and was pleasantly surprised. What really stood out to me was that FM employs 10% of the entire UK workforce, demonstrating the impact I could make through my work. I started a month before I graduated and have never looked back.

What’s your favourite quote?

“In between your goals, remember there is a thing called life that has to be enjoyed”.

What is your go to motivational song?

Walking on Sunshine – Katrina and The Waves

Why did you join the EWL Committee?

I think there is still a lot of work to do in making FM an accessible industry. Having been part of the industry for nearly 3 years, I have seen so much progress already take place, but I am passionate about accelerating it.

Not only do I want to make it a more appealing industry for our next generation, particularly women, but I also want to demonstrate the opportunities there are outside of operational roles. I, alongside my colleagues, are part of the ‘back office’ function, often the unseen workforce. I want to showcase the opportunities and all of the fantastic work that goes on.

What do you see as the top trend in workplace/FM across the next 2 years?

Adaptability. The workplace and FM has transformed in more ways that we could have ever predicted, so what will it look like in 2032? Adaptability has to be a top trend across the next 2, 5 and 10 years as we look to establish a new way of using the built environment.

Making data driven decisions has got to become part of this, live data through sensors, AI and IOT systems must become mainstream and accessible, rather than a tick box exercise. Data will allow workplaces and FM providers to flex and adapt at the right time.

First up is Mohammad Hassan – Senior Facilities Manager (Sky Studios Elstree), Mitie

How did you get into FM/Workplace Management?

My degree was in Mechanical Engineering, I then did a Masters degree in Engineering Management so my route into the industry came through pursuing professional Engineering opportunities.

What’s your favourite quote?

“When something is important enough, you do it even when the odds aren’t in your favour”

What is your go to motivational song?

Stronger – Kanye West

Why did you join the EWL Committee?

I joined the EWL Committee as an opportunity to be at the centre of conversation with other professionals within the industry. Being part of the EWL committee is also an opportunity give back to others based on my career journey so far.

What do you see as the top trend in workplace/FM across the next 2 years?

I see there being more investment in on & off site connectivity and supporting audio visual aides to help businesses truly harness flexible working.